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+44 (20) 45325922

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WARRANTY CARD
  • This product is under the Zemits UK LTD warranty.
  • Product must not be tampered, modified, or been serviced by an unauthorized individual.
  • Product must have been used in a normal manner as described in the owner’s manual.
  • Damaged caused by improper use of equipment is not covered by the warranty.
  • Advance-Esthetic may replace components under warranty rather than repair them.
  • Warranty does not cover normal wear-and-tear.
  • In case of repair Advance-Esthetic will test the equipment and notify you about the repair process.
For more details check our Warranty & Return Policy at www.zemits.co.uk/warranty-card

Your Zemits Warranty provides:

  • A repair service in the event of breakdown of any functioning part of your product, for the period stated above
  • Repair services provided by Zemits authorised service technicians
If we can’t repair your item, we’ll replace it or offer the nearest equivalent product.

Your Zemits Warranty excludes:

  • Repairs due to breakdown caused by use other than intended purposes
  • Deliberate damage to or neglect of the product or failure to follow the manufacturer’s instructions and/or installation guidelines
  • Consumer replaceable items including, but not limited to, fuses, accessories and other consumables
  • Cosmetic damage and/or non-functional parts which do not affect the normal use of the product including device rim, scratches and rust due to improper maintenance.
  • The unblocking of connecting tubing, air flow channels.
  • Any loss suffered as a result of not being able to use the product, or any loss over and above the purchase price of the original item.
  • Accidental damage, servicing, inspecting or cleaning of the device
  • Please note we reserve the right to charge for the expense of a service call, when no fault has been found with the product on inspection.
  • Failure to report product damage on delivery within 7days of arrival.
  • You have statutory rights in relation to your product and those rights are not affected by this guarantee.

Making a claim on your warranty:

  • If your product develops a fault:
  • Look for any obvious reasons for the breakdown and consult the troubleshooting guide in the user’s manual.
  • Visit our contact us page if you're still having problems with your device
  • Please have your model and date of purchase to hand when you call. You’ll find all of this information on your User’s Manual – this acts as your warranty , so please make sure you keep it safe