A repair service in the event of breakdown of any functioning part of your product, for the period stated above
Repair services provided by Zemits authorised service technicians
If we can’t repair your item, we’ll replace it or offer the nearest equivalent product.
Your Zemits Warranty excludes:
Repairs due to breakdown caused by use other than intended purposes
Deliberate damage to or neglect of the product or failure to follow the manufacturer’s instructions and/or installation guidelines
Consumer replaceable items including, but not limited to, fuses, accessories and other consumables
Cosmetic damage and/or non-functional parts which do not affect the normal use of the product including device rim, scratches and rust due to improper maintenance.
The unblocking of connecting tubing, air flow channels.
Any loss suffered as a result of not being able to use the product, or any loss over and above the purchase price of the original item.
Accidental damage, servicing, inspecting or cleaning of the device
Please note we reserve the right to charge for the expense of a service call, when no fault has been found with the product on inspection.
Failure to report product damage on delivery within 7days of arrival.
You have statutory rights in relation to your product and those rights are not affected by this guarantee.
Making a claim on your warranty:
If your product develops a fault:
Look for any obvious reasons for the breakdown and consult the troubleshooting guide in the user’s manual.
Visit our contact us page if you're still having problems with your device
Please have your model and date of purchase to hand when you call. You’ll find all of this information on your User’s Manual – this acts as your warranty , so please make sure you keep it safe