Mastering Laser Hair Removal – Unlocking the Secrets to Success

From Waxing to Laser Hair Removal: A Journey of Adaptation and Excellence - Interview with Uliana Ticu.


Intervuewwer: Mariana Lytocvhenko, Marketing manager at Zemits UK.

Introduction

At Zemits UK, we love celebrating the success of our clients—dedicated professionals who transform lives through innovative aesthetics. Today, we’re excited to share the journey of Uliana Ticu, a passionate laser hair removal specialist who successfully transitioned from traditional waxing to advanced laser treatments.

We contacted Uliana to learn about her experience, the challenges she faced, and how she built a thriving laser hair removal business. In this interview, she shares her insights on adapting to industry changes, achieving outstanding client results, and why she chose Zemits Quidion 3W as her go-to laser device.
Whether you’re considering expanding your services or looking for tips on running a successful laser business, Uliana’s journey is full of valuable lessons. Let’s dive in!

Interviewer: Uliana, thank you for agreeing to do this interview! Can you start by telling us a little about your background and how you got into the beauty industry?

Uliana Ticu: Of course! My name is Uliana, and I’m originally from the Republic of Moldova. My journey into the beauty industry started in 2019 when I took my first professional course in waxing and sugaring hair removal. Over time, I built a loyal client base, and things were going well.

However, in 2021, I noticed a worrying trend—clients were sending me messages saying they wouldn’t be returning for waxing because they had decided to switch to laser hair removal for a more permanent solution. I was receiving at least two such messages per week. That’s when I realised that I would lose my business if I didn’t adapt.

So, in 2022, I took a laser hair removal course and obtained my VICT Level 4 Certificate in Laser and IPL. That decision completely transformed my career. Making the Switch to Laser Hair Removal

Interviewer: Why did your clients switch to laser hair removal?

Uliana: Many of my clients had recurring concerns, such as:

  • Excessive hair growth
  • Ingrown hairs
  • Folliculitis
  • Skin irritation after shaving
  • Darkened skin in the armpit area
  • Sweat odor in the armpits
  • Thickened and darkened skin around the knees
Laser hair removal offered them a long-term solution to these problems, and I wanted to be able to provide that for them. I love seeing my clients happy, and I know that feeling confident in your own skin can have a huge impact on both your personal and professional life.
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Interviewer: Let’s discuss Consultation & Client Assessment in Laser Hair Removal. Before starting treatments, how do you assess your clients?

Uliana: Consultation is a crucial step. It usually lasts about 15 minutes, during which the client fills out a health questionnaire covering essential factors like:

✨Their hair removal methods in the past six weeks
✨Recent tanning history
✨Pregnancy or breastfeeding status
✨Any medical conditions like diabetes or a history of cancer

Once I confirm there are no contraindications, I explain how the laser works, what sensations they can expect during the procedure, and how their skin will react post-treatment. This way, the client is fully informed and comfortable before we begin.

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Interviewer: How about Patch Test & Treatment Preparation? How do you prepare your clients before their first laser session?

Uliana: Preparation is key to ensuring a safe and effective treatment. Before scheduling a session, I send each client an online form to review their health history. Then, I provide them with detailed pre-treatment instructions, such as:

Shave the treatment area the day before the session
✨ Avoiding antiperspirants, creams, or lotions on the skin
✨ Avoiding sun exposure and tanning beds for at least two weeks

When they arrive, we conduct a patch test to check their skin’s reaction to the laser. I also explain what results they should expect—after the first session, they will notice hair shedding within about 14 days, followed by a period of minimal regrowth before the next session.

Finding the Perfect Treatment Strategy

Interviewer: The Success of the Laser hair removal business depends on good results & client satisfaction. You mentioned experimenting with treatment intervals. Can you tell us more about that?

Uliana: Yes! I was taught one approach during my training; however, I found conflicting advice from other sources. Some said sessions should be spaced every four weeks, while others recommended increasing the interval between sessions

I tested both approaches on myself to find out which method worked best. On one hand, I did six sessions at fixed four-week intervals. On the other hand, I started with a six-week interval and gradually increased the time between sessions and the laser intensity.

The results were clear—on the side where I followed the increasing interval method, the results lasted for a full year before any regrowth. Meanwhile, the fixed four-week interval approach resulted in temporary hair reduction, but the hair eventually grew back. That’s how I learned that customising the session interval is crucial for long-term effectiveness.

Interviewer: You’ve worked with many clients—can you share some of your most rewarding cases?

Uliana: Absolutely! Here are a few examples:

🔹Case 1: A 38-year-old woman with excessive facial hair dramatically improved after just three sessions. In the first session, I used 50 milliseconds, 25 joules, and 1 hertz. In the second session, I used 50 milliseconds, 30 joules, and one hertz. I used 50 milliseconds, 35 joules, and one hertz in the third session. So, with each session, I increased the intensity by 5 joules. By gradually increasing the laser intensity, her hair became finer and lighter until it was barely noticeable. The interval between sessions was 6 to 10 weeks. The picture was taken 2 months and 2 weeks after the third session. If the appropriate intensity hadn’t been set, you can imagine how much hair would have grown in 2 months and 2 weeks. The client is very, very happy with the result.

🔹Case 2: Here we have another beautiful result after 7 sessions of laser hair removal. The client did not shave her hair for 3 months. Can you imagine 3 months without shaving? As you can see, there are still some hairs, but the difference is best seen here on the tattoo, where you know very well that we cannot perform laser hair removal. In the first session, I started with 45 milliseconds, 25 joules, and 4 hertz. After each session, I increased the energy by 5 joules. The intervals between sessions were 6, 8, 10, and 12 weeks. After the 4th session, I spaced the sessions at 3-month intervals. You can really see the difference in areas we treated compared to untouched areas (like a tattooed section of her skin).

🔹Case 3: Another client who had thick hair growth noticed a significant reduction after five sessions. We increased the energy gradually with each session to maximise results.

🔹Case 4: One of my most special cases involved a client with severe folliculitis in the bikini area. After just four sessions, her condition improved significantly. Even after she became pregnant and took a long break, her results were well-maintained!

Interviewer: What aftercare advice do you provide your clients?

Uliana:Post-treatment care is just as important as the procedure itself. Right after the session, I ask how the client feels and check for any side effects. Then, I provide them with a detailed aftercare guide that includes:

  • Avoiding hot showers, steam rooms, or saunas for 48 hours
  • No gym or excessive sweating for 48 hours
  • Applying aloe vera gel to soothe the skin if needed
  • Avoid sun exposure and use SPF 50 daily.

Following these steps helps prevent irritation and ensures the best possible results.

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Building a Thriving Business with Zemits Quidion

Interviewer: You’ve built a successful business—what role did Zemits play in your journey?

Uliana: Choosing the right laser machine was crucial for my success. I spent a long time researching different manufacturers before deciding on the Zemits Quidion laser hair removal machine. Here’s why:

✨Reliable UK-based support. Help is just a phone call away if anything happens.|
✨Top-tier results—Clients see noticeable improvements after just a few sessions.
✨Ease of use—The machine is designed for efficiency and comfort.

I’ve been using it for almost three years, treating around five clients per day, and it has never let me down. Even a year after my purchase, the Zemits service team reminded me to replace my filters and schedule annual service — something I had completely forgotten about! That level of customer care is rare. By the way, with Zemits Quidion 3W, I had two years of free service, which other brands usually charge for. It saved me so much money. It's an incredibly supportive and client-oriented company.

Interviewer: What advice would you give to professionals looking to start their own laser hair removal business?

Uliana: My biggest piece of advice is to stay adaptable and always prioritise your clients’ needs. I might have lost my business if I had ignored the shift towards laser hair removal. Instead, I embraced the change, invested in education, and chose the right equipment. And remember, when you genuinely care about your clients’ results, you don’t need a big advertising budget. Happy clients will always recommend you to their friends and family.

✨ Follow Uliana on Instagram: @ulianaticu.uk for more insights into laser hair removal!

Take the first step towards building a successful laser hair removal business 🥰 If you have been looking to expand your services, attract new clients and increase your profits, the Zemits Quidion 3W is precisely what you need.

If you have been looking to expand your services, attract new clients and increase your profits, the Zemits Quidion 3W is precisely what you need.

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